What We Do
As we provide the materials that cabinetmakers use to build cabinets and other woodworking supplies, we make sure that we ship our products the same day the order was placed - delivery then taking place for our customers either the next day, or for our customers located 150+ miles from Washington, the second business day.
On occasions, we are unable to ship a product manufactured by a particular supplier. This may be due to their stock outage, or our need to build an order from a different vendor in order to obtain their product. When we ship manufacturer’s products interchangeably, it is because we feel the products are comparable. If the buyer ever disagrees with us, we stand by our guarantee of quality standards, and will accept the product back for full refund within our usual time constraints for returns. If at any time the buyer feels one manufacturer’s product is imperative, it is appropriate to mention at time of purchase, “do not substitute”, and we will be glad to comply.